Frequently Asked Questions
Your Questions Answered
1. What types of curtains do you offer?
We provide a wide selection including blackout curtains, sheer curtains, thermal curtains, and custom-made options.
2. Can I get custom-sized curtains?
Yes! We offer made-to-measure services. We can go to your home to measure, Or simply provide your exact window measurements.
3. How effective are your blackout curtains?
Our premium blackout curtains block 90-100% of light when properly installed, helping with sleep and temperature control.
4. How long does shipping take?
Custom orders require 10-15 business days for production plus shipping time.
5. How much wider than my window should curtains be?
For proper fullness, we recommend curtains 2-2.5 times the width of your window.
6. Is the quality of your curtains good?
We use premium fabrics and strict quality control to ensure durability, wrinkle resistance, and eco-friendliness. If you are in New York area, we welcome you come to visit our physical showroom to see and feel the quality firsthand—"What you see is what you get!"
7. Are your prices competitive? Any discounts?
We offer factory-direct prices, cutting out middlemen to save you up to 30% compared to retail stores. New customers we offer free measurement(in NY area) and may waive the installation fee.
8. Do you have a wide variety of designs and colors?
Yes! We carry over hundreds styles (modern, Scandinavian, traditional, etc.) . Need something unique? We also provide custom patterns and sizes—just contact our support team!
9. Do I need to install the curtains myself?
We offer professional installation(service fee varies by location) or discounted installation bundles. DIY? No problem—our curtains come with easy-to-follow hanging instructions.
10. Will the colors look different in person?
We use color-accurate photography, but screen settings may cause slight variations. Request free fabric samples(shipping fee applies) to confirm before ordering!